Shipping Policy

Last Updated: 20 August 2026

At Vaibhav Agro Products, we aim to deliver our agro products and traditional food products safely and efficiently to our customers.

This Shipping Policy explains our delivery process, estimated timelines, shipping charges, and what to do if there is a delivery issue.

1. About Our Products

We currently offer products such as:

• Pulses & Dals
• Black Gram / Urad Dal products
• RR Brand Roasted Black Gram Flour
• Sunnundalu
• Other traditional food and agro products

2. Delivery Locations

We currently provide delivery services to eligible locations within India.

Delivery availability may depend on the customer’s:

• PIN code
• Location
• Courier service availability
• Product availability
• Other logistical conditions

If delivery is unavailable for a particular location, we will inform the customer where reasonably possible.

3. Order Processing

Orders are normally processed after successful order confirmation and payment verification, where applicable.

Processing may include:

1. Order confirmation
2. Product availability verification
3. Product packing
4. Quality and packaging checks
5. Dispatch through our delivery partner

Orders may take additional time during weekends, public holidays, promotional periods, or periods of unusually high order volume.

4. Estimated Delivery Time

Estimated delivery time may vary depending on the destination and courier service.

As a general estimate:

Order Processing: 1–2 business days
Delivery: Approximately 3–7 business days after dispatch

These are estimated timelines and are not guaranteed delivery dates.

Remote locations, difficult-to-reach areas, weather conditions, public holidays, transportation disruptions, and other circumstances may result in additional delays.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before the order is placed.

Shipping charges may vary based on:

• Delivery location
• Order weight
• Number of products
• Delivery partner
• Promotional offers

Where free shipping is offered, the applicable conditions will be displayed on the website.

6. Order Tracking

Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or another communication method provided during checkout.

Customers can use the tracking information to check the status of their shipment.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please carefully check:

• Name
• House/Flat number
• Street/locality
• City/town
• State
• PIN code
• Mobile number

Vaibhav Agro Products will not be responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.

8. Failed Delivery Attempts

If the delivery partner is unable to deliver the package because:

• The customer is unavailable
• The address is incorrect
• The customer does not respond to calls
• The delivery location is inaccessible
• The customer refuses delivery

the courier may make additional delivery attempts or return the package to the sender.

Any additional shipping or re-delivery arrangements will be handled on a case-by-case basis.

9. Damaged Packages

Customers should inspect the package when it is delivered.

If the package appears significantly damaged, customers should:

1. Take photographs of the package.
2. Take photographs of the product after opening.
3. Keep the original packaging.
4. Contact us as soon as possible.
5. Provide the order number and relevant details.

Please refer to our Return & Refund Policy for information about damaged, defective, incorrect, or spoiled products.

10. Incorrect or Missing Products

If you receive:

• The wrong product
• A missing product
• An incorrect quantity

please contact us as soon as possible with your order details and photographs where applicable.

We will review the order and, where appropriate, arrange a replacement or eligible refund.

11. Food Products & Delivery

Our products are food items, so customers should store them according to the storage instructions printed on the product packaging.

After delivery:

• Store products according to the package instructions.
• Keep opened products properly sealed.
• Protect products from moisture and contamination.
• Follow the applicable best-before/expiry information on the package.

Vaibhav Agro Products is not responsible for product deterioration caused by improper storage or handling after delivery.

12. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occur because of circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Public holidays
• Strikes
• Government restrictions
• High delivery volumes
• Courier delays
• Incorrect address information
• Remote delivery locations
• Other unforeseen circumstances

We will make reasonable efforts to assist customers when delivery delays occur.

13. Delivery During Holidays & Festivals

During festivals, holidays, promotional campaigns, and peak shopping periods, order processing and delivery may take longer than usual.

Customers are encouraged to place orders in advance when products are required for a specific occasion.

14. Shipping Confirmation

Once an order has been dispatched, customers may receive a shipping confirmation containing available delivery or tracking information.

Please ensure that the mobile number and email address provided during checkout are correct.

15. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not always be possible.

If the customer wants to cancel an order, the cancellation request should be submitted as early as possible before dispatch.

Eligible refunds will be handled according to our Return & Refund Policy.

16. Undelivered or Returned Shipments

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal of delivery, or other customer-related reasons, we may contact the customer regarding the next steps.

Any re-delivery may be subject to additional shipping charges where applicable.

17. Shipping Partners

We may use third-party courier and logistics providers to deliver orders.

Once an order is handed over to the delivery partner, certain aspects of the delivery process are controlled by that provider.

We will nevertheless make reasonable efforts to assist customers with delivery-related concerns.

18. Contact Us

For questions about shipping or delivery, please contact:

Vaibhav Agro Products
Brand: RR Brand / Roshitha Ratna
Email: vaibhavagroproducts1@gmail.com
Country: India

When contacting us about an order, please provide your order number, name, and registered mobile number so that we can assist you more efficiently.

19. Changes to This Shipping Policy

Vaibhav Agro Products may update this Shipping Policy when necessary due to changes in delivery partners, shipping procedures, product offerings, business operations, or applicable laws.

The latest version will always be published on this page with the updated date.