Privacy Policy
Privacy Policy
Last Updated: 20 August 2026
At Vaibhav Agro Products, we respect your privacy and are committed to protecting the personal information you provide when using our website, browsing our products, contacting us, or placing an order.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.
This policy is designed for an India-based e-commerce website and should be reviewed against your actual WordPress/WooCommerce setup, payment gateway, analytics tools, cookies, and delivery providers before publishing. India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 provide the current data-protection framework; the Rules require privacy notices to clearly describe the personal data collected and the purposes for which it is processed.
1. About Us
Business Name: Vaibhav Agro Products
Brand: RR Brand / Roshitha Ratna
Email: vaibhavagroproducts1@gmail.com
Country: India
We offer agro and food products including Pulses & Dals, Roasted Black Gram Flour, Sunnundalu, and other traditional food products.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you create an account, contact us, or place an order, we may collect:
- Full name
- Email address
- Mobile/telephone number
- Billing address
- Shipping/delivery address
- Order details
- Customer messages and enquiries
Payment Information
When you make a payment, payment information may be processed by our third-party payment gateway.
We generally do not need to store your complete card, banking, UPI, or other sensitive payment credentials on our own servers.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring pages
- Website interaction information
The exact information collected depends on the services and plugins installed on the website.
3. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Deliver products to you.
- Communicate about your orders.
- Respond to enquiries and customer-support requests.
- Process payments through applicable payment providers.
- Provide order confirmations and updates.
- Improve our website and services.
- Understand website usage and performance.
- Prevent fraud, misuse, and unauthorized activity.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
- Send promotional communications where permitted and where appropriate consent has been obtained.
We will use personal data for specified purposes and should provide users with clear information about the data being collected and the purposes for processing.
4. Cookies
Our website may use cookies and similar technologies.
Cookies may help us:
- Remember shopping-cart information.
- Maintain login sessions.
- Improve website functionality.
- Understand website traffic.
- Remember certain preferences.
- Improve the user experience.
Third-party services used by the website may also place cookies or similar technologies.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping-cart or account features.
5. Order & Delivery Information
When you purchase a product, we may share the necessary information with relevant service providers to fulfil your order.
This may include sharing appropriate information with:
- Payment processors
- Delivery and courier partners
- Website hosting/service providers
- Order-management providers
- Customer-support service providers
We only intend to share information that is reasonably necessary for the relevant service.
6. Payment Information
Payments may be processed through third-party payment gateways.
When you make a payment, you may be redirected to or interact with the payment provider’s systems.
We recommend reviewing the privacy policy of the payment provider you use.
Vaibhav Agro Products does not intentionally request unnecessary payment credentials through email, telephone, WhatsApp, or other informal communication channels.
7. How We Protect Your Information
We take reasonable measures to protect personal information from:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Security measures may include appropriate website security controls, access restrictions, secure hosting, software updates, and other technical and organizational measures appropriate to the website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Sharing of Personal Information
We do not intend to sell your personal information to third parties.
Information may be shared when reasonably necessary with service providers such as:
- Payment gateways
- Courier and logistics providers
- Website hosting providers
- Technical service providers
- Analytics providers
- Customer-support providers
We may also disclose information where required by applicable law, regulation, legal process, or a lawful government request.
9. Marketing Communications
If you provide appropriate consent or otherwise permit it under applicable law, we may contact you regarding:
- New products
- Special offers
- Promotions
- Discounts
- Website updates
- Other relevant business communications
You may request that we stop sending promotional communications.
Transactional communications, such as order confirmations, payment notifications, shipping updates, and important service messages, may still be sent when necessary to fulfil your order or provide the service.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
11. Social Media
Our website may contain links or integrations for social media platforms such as Facebook, YouTube, X, Instagram, or other platforms.
If you interact with these services, the respective platform may collect information according to its own privacy policy and terms.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing orders
- Maintaining business records
- Providing customer support
- Resolving disputes
- Preventing fraud
- Meeting accounting and legal obligations
- Complying with applicable laws and regulations
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Your Privacy Choices and Rights
Subject to applicable law, you may have rights concerning your personal data, including the ability to:
- Request information about the personal data we process.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Request assistance regarding your personal data.
- Raise a complaint regarding our processing of your personal data.
The notified DPDP Rules provide for clear mechanisms for users to withdraw consent and exercise applicable rights.
To make a privacy-related request, contact us using the details provided below.
14. Children’s Privacy
Our website is not intentionally designed to collect personal information from children without the legally required authorization or consent.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
15. Accuracy of Information
You are responsible for providing accurate information when creating an account, placing an order, or contacting us.
If your personal information changes, please contact us or update your account information where such functionality is available.
16. Data Breaches & Security Incidents
If we become aware of a personal-data security incident that requires action or notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.
The DPDP framework includes obligations concerning reasonable security safeguards and personal-data breaches.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to website functionality
- Changes to technology
- Changes to applicable laws or regulations
- Changes to our data-processing practices
When we make changes, we will update the Last Updated date shown at the top of this page.
18. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Vaibhav Agro Products
Email: vaibhavagroproducts1@gmail.com
Country: India
Privacy Enquiries
For privacy-related requests, please include sufficient information for us to understand and respond to your request.
19. Acceptance
By using the Vaibhav Agro Products website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, we will obtain consent or rely on another lawful basis for processing personal data as required by applicable law.
Vaibhav Agro Products — Protecting your privacy while bringing quality and traditional goodness to your home.