Terms & Conditions

Last Updated: 20 August 2026

Welcome to Vaibhav Agro Products. These Terms & Conditions govern your access to and use of our website and any purchase of products made through the website.

By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Us

Business Name: Vaibhav Agro Products
Brand: RR Brand / Roshitha Ratna
Email: vaibhavagroproducts1@gmail.com
Country: India

Vaibhav Agro Products offers agro-based food products including pulses, dals, black gram products, Roasted Black Gram Flour, Sunnundalu, and other traditional food products.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to the website or its systems.
Copy, reproduce, modify, or distribute website content without permission.
Upload malicious software, viruses, or harmful code.
Interfere with the security or functionality of the website.
Provide false or misleading information while placing an order.

We reserve the right to restrict or terminate access to users who violate these terms.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, quantities, and other information displayed on the website are accurate.

However:

Product images may appear slightly different depending on your device or screen.
Packaging and labels may change from time to time.
Product availability may change without prior notice.
Minor variations in appearance may occur due to the natural characteristics of agricultural and food products.

We reserve the right to correct errors or update product information whenever necessary.

4. Food Product Information

Our products are food products intended for normal consumption according to the product instructions and applicable labeling.

Customers should carefully review the product packaging, ingredient information, allergen information, nutritional information, storage instructions, and expiry/best-before information before consumption.

Vaibhav Agro Products does not provide medical advice through this website. Product information should not be considered a substitute for professional medical or dietary advice.

5. Product Prices

All product prices displayed on the website are subject to change.

Prices may be updated due to:

Changes in product costs
Taxes
Packaging costs
Promotional offers
Availability
Other business requirements

The applicable price at the time an order is placed will normally be the price charged for that order.

6. Orders

When you place an order through our website, you agree to provide accurate and complete information, including:

Name
Mobile number
Email address
Billing address
Delivery address
Payment information

Submitting an order does not necessarily guarantee acceptance.

We reserve the right to cancel or refuse an order in circumstances including:

Product unavailability
Incorrect product or pricing information
Suspected fraudulent activity
Incomplete customer information
Delivery limitations
Technical or payment-related errors

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Return Policy.

7. Payment

We may provide one or more payment methods through our website, including online payment options, UPI, cards, net banking, wallets, or other supported payment methods.

Payments may be processed through third-party payment service providers.

Vaibhav Agro Products does not store complete card, banking, or other sensitive payment credentials unless specifically permitted and required by the applicable payment system.

An order will generally be processed after successful payment confirmation.

8. Delivery & Shipping

We will make reasonable efforts to deliver orders to the address provided by the customer.

Delivery times may vary depending on:

Delivery location
Product availability
Courier or logistics services
Weather conditions
Public holidays
Unforeseen circumstances

Customers are responsible for providing a correct and complete delivery address and contact information.

Delays caused by circumstances beyond our reasonable control may occur.

For complete information, please refer to our Shipping Policy.

9. Returns, Refunds & Replacements

Food products may be subject to specific return and replacement conditions because of their nature.

Customers should inspect their order upon delivery and contact us as soon as possible if:

The wrong product was delivered.
The package is visibly damaged.
The product is defective or spoiled.
The product is missing from the order.
The delivered product does not correspond to the order.

Where applicable, customers may be required to provide photographs, order details, packaging information, or other evidence to help us investigate the issue.

Refunds, replacements, or returns will be handled according to our Refund & Return Policy.

10. Cancellation

Order cancellation may be permitted before the order has been processed or dispatched, subject to our operational procedures.

Once an order has been dispatched, cancellation may not always be possible.

Any eligible refund will be processed using the applicable payment/refund method.

11. Promotions & Offers

From time to time, we may offer discounts, promotional campaigns, coupons, or special offers.

Promotions may be subject to additional terms, including:

Validity periods
Product restrictions
Minimum order values
Usage limits
Customer eligibility

We reserve the right to modify or discontinue promotions in accordance with applicable law.

12. Intellectual Property

All website content, including:

Logos
Brand names
Product images
Graphics
Videos
Text
Designs
Icons
Website layout

belongs to or is used by Vaibhav Agro Products and/or its respective owners and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, or commercially exploit website content without prior written permission.

13. Third-Party Services & Links

Our website may contain links, payment gateways, social media integrations, or services operated by third parties.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. User Reviews & Content

If customers submit reviews, comments, photographs, testimonials, or other content to us, they must ensure that such content:

Is truthful and not misleading.
Does not violate another person’s rights.
Does not contain unlawful or offensive material.
Does not infringe intellectual property rights.

By submitting content, you grant Vaibhav Agro Products permission to use, reproduce, and display that content for legitimate business, promotional, and website purposes, subject to applicable law.

15. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption.
Completely error-free.
Free from technical problems.
Free from viruses or other harmful components.

Maintenance, technical failures, updates, or circumstances beyond our control may temporarily affect website availability.

16. Limitation of Liability

To the extent permitted by applicable law, Vaibhav Agro Products will not be responsible for losses arising from:

Incorrect information provided by the customer.
Improper use or storage of products.
Delays caused by third-party logistics providers.
Website interruptions beyond our reasonable control.
Events caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded.

17. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including:

Natural disasters
Floods
Fire
Severe weather
Government restrictions
Transportation disruptions
Strikes
Internet or telecommunications failures
Public emergencies
Other unforeseen events

18. Privacy

Your use of our website may involve the collection and processing of personal information.

Please refer to our Privacy Policy for information about how we collect, use, store, and protect personal information.

19. Grievance & Customer Support

If you have a question, complaint, or concern regarding an order or our services, please contact us:

Vaibhav Agro Products
Email: vaibhavagroproducts1@gmail.com
Location: India

We will make reasonable efforts to review and resolve customer complaints within the applicable requirements.

Indian e-commerce rules include requirements concerning grievance mechanisms and information that should be made available to consumers.

20. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any dispute arising in connection with the website, products, or services shall be handled in accordance with applicable Indian laws and the jurisdiction of the appropriate courts or consumer forums.

Nothing in these Terms & Conditions limits any statutory rights available to consumers under applicable law.

21. Changes to These Terms

Vaibhav Agro Products may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Customers are encouraged to review this page periodically.

22. Contact Us

For questions regarding these Terms & Conditions, please contact:

Vaibhav Agro Products
Email: vaibhavagroproducts1@gmail.com
Country: India

Thank you for choosing Vaibhav Agro Products — bringing traditional goodness and quality products to every home.